Table of contents


Be sure to watch the short (just 3 and a half minutes long) "Getting started with myUKZN" video before you start using your myUKZN mailbox.

How to access your new mailbox

  1. Before you access your new mailbox for the first time, you need to change your UKZN password via Password Self-Service
  2. Then, open a browser and go to
  3. Sign in using
    • your new email username: (Do you see the 'my' that's been added in to your email address?)
    • and the password that you just changed.
  4. Your mailbox opens.


How to pull in your GroupWise (or other) email

  1. From within your mailbox, click Options then select See All Options.
  2. It opens up a new screen. Click Connected Accounts.
  3. A new screen opens. Click New... and type in your old email address ( and the password that you just changed.
  4. Click Next and click Finish.
  5. It will begin pulling in your email.


Get the best from your myUKZN account

Watch these short video tutorials to see how to use your Outlook Live mailbox. Note All video resources are in WMV format.

Start off with the basics

  • User interface basics

See how to attach documents and files

  • Add documents and files

Set up auto-replies and email signatures

  • Auto-replies and email signatures

Use the calendar

  • Calendar basics

Get organised

  • Categories and tasks

Use the Office Web Apps

  • Co-authoring in Office 2010
  • Co-authoring in Office Web Apps
  • Office Web Apps part 1
  • Office Web Apps part 2

Create rules to do stuff

  • Rules

Work with email groups

  • Email groups

Get used to your SkyDrive

  • Basics
  • Share a folder


Mobile phones and devices

Server settings

(used by IMAP clients and some mobile devices)

External IMAP settings

Password: Your UKZN mail password
Port: 993
Encryption method: SSL

External SMTP settings

Password: Your UKZN mail password
Server Name:
Port: 587
Encryption method: TLS


Android logo

Select an option from the two listed below:

Option 1: Activesync (Note: Not all Android phones support this option.)

Option 2: IMAP


Blackberry logo

Follow these instructions:

Blackberry Curve

Blackberry Pearl

Apple iPhone/iPad

Apple logo

Select an option from the two listed below:

Option 1 (Preferred): Exchange Mail

Option 2: IMAP

Windows Mobile

Windows Mobile logo

Follow these instructions:

Windows Mobile

Nokia (Symbian)

Nokia logo

Select an option from the two listed below.

Option 1: Mail for Exchange Follow instructions for an ActiveSync setup.

Note: Mail for Exchange is integrated to the latest Nokia device models including Nokia E7, Nokia E6, Nokia E75, Nokia E72, Nokia E55, Nokia E52, Nokia E5, Nokia N8, Nokia N86 8MP, Nokia C7, Nokia C6, Nokia 6730 classic, Nokia 6710 Navigator and Nokia 6700 slide. (More information)

For other S60-based devices, Mail for Exchange can be downloaded and installed on your mobile phone by following these instructions.

Option 2: IMAP


Email clients

You can also install a desktop client and use that to view your myUKZN account. These instructions show you how.


Outlook logo

Outlook 2003: Only IMAP is supported

Outlook 2007

Outlook 2010

Outlook Express

Outlook Express logo

Outlook Express

Windows Mail

Windows Mail logo

Windows Mail

Windows Live Mail

Windows Live logo

Windows Live Mail 2009

Windows Live Mail 2011

Apple Mac

Apple logo

Outlook for Mac 2011

Entourage for MacOS

Mail for MacOS


Thunderbird logo

Thunderbird 2.0

Thunderbird 3.0

Need help?

Go to


Contact your lab administrator