Table of contents How to access your new mailbox How to pull in your GroupWise (or other) email Watch some videos to help you get started Mobile phones and devices Set up a desktop email client Need help?

Be sure to watch the short (just 3 and a half minutes long) "Getting started with myUKZN" video before you start using your myUKZN mailbox.

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How to access your new mailbox

1. Before you access your new mailbox for the first time, you need to change your UKZN password via Password Self-Service
2. Then, open a browser and go to http://www.outlook.com
   
3. Sign in using
   • your new email username: studentnumber@stu.ukzn.ac.za (Do you see the 'my' that's been added in to your email address?)
   • and the password that you just changed.
4. Your mailbox opens.

 

How to pull in your GroupWise (or other) email

1. From within your mailbox, click Options then select See All Options.
2. It opens up a new screen. Click Connected Accounts.
3. A new screen opens. Click New... and type in your old email address (studentnumber@stu.ukzn.ac.za) and the password that you just changed.
4. Click Next and click Finish.
5. It will begin pulling in your email.
   

 

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Get the best from your myUKZN account

Watch these short video tutorials to see how to use your Outlook Live mailbox.  All video resources are in WMV format.

Start off with the basics	User interface basics
See how to attach documents and files	Add documents and files
Set up auto-replies and email signatures	Auto-replies and email signatures
Use the calendar	Calendar basics
Get organised	Categories and tasks
Use the Office Web Apps	Co-authoring in Office 2010 Co-authoring in Office Web Apps Office Web Apps part 1 Office Web Apps part 2
Create rules to do stuff	Rules
Work with email groups	Email groups
Get used to your SkyDrive	Basics Share a folder

 

Mobile phones and devices

Server settings (used by IMAP clients and some mobile devices)	External IMAP settings Username: Studentnumber@stu.ukzn.ac.za Password: Your UKZN mail password Server: pod51013.outlook.com Port: 993 Encryption method: SSL	External SMTP settings Username: Studentnumber@stu.ukzn.ac.za Password: Your UKZN mail password Server Name: pod51013.outlook.com Port: 587 Encryption method: TLS
Android	Select an option from the two listed below: Option 1: Activesync (Note: Not all Android phones support this option.) Option 2: IMAP
Blackberry	Follow these instructions: Blackberry Curve Blackberry Pearl
Apple iPhone/iPad	Select an option from the two listed below: Option 1 (Preferred): Exchange Mail Option 2: IMAP
Windows Mobile	Follow these instructions: Windows Mobile
Nokia (Symbian)	Select an option from the two listed below. Option 1: Mail for Exchange Follow instructions for an ActiveSync setup. Note: Mail for Exchange is integrated to the latest Nokia device models including Nokia E7, Nokia E6, Nokia E75, Nokia E72, Nokia E55, Nokia E52, Nokia E5, Nokia N8, Nokia N86 8MP, Nokia C7, Nokia C6, Nokia 6730 classic, Nokia 6710 Navigator and Nokia 6700 slide. (More information) For other S60-based devices, Mail for Exchange can be downloaded and installed on your mobile phone by following these instructions. Option 2: IMAP

 

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Email clients

You can also install a desktop client and use that to view your myUKZN account. These instructions show you how.

Outlook	Outlook 2003: Only IMAP is supported Outlook 2007 Outlook 2010
Outlook Express	Outlook Express
Windows Mail	Windows Mail
Windows Live Mail	Windows Live Mail 2009 Windows Live Mail 2011
Apple Mac	Outlook for Mac 2011 Entourage for MacOS Mail for MacOS
Thunderbird	Thunderbird 2.0 Thunderbird 3.0

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Need help?

Go to http://help.outlook.com/

or

Contact your lab administrator